Your Privacy Matters

Privacy Policy

How Hometown Cash Offers collects, uses, and protects your information.

Hometown Cash Offers ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website, hometowncashoffers.com (the "Site"), and through phone, text, and email communications, how we use it, and the choices you have. By using our Site or submitting information to us, you agree to the practices described below.

1. Information We Collect

Information You Provide

When you fill out a form, request a cash offer, or contact us, we may collect:

  • Your name, phone number, and email address
  • The address and details of the property you're inquiring about (condition, occupancy, situation, timeline)
  • Any other information you choose to share in messages, calls, or forms

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

  • Your IP address, browser type, device information, and operating system
  • Pages viewed, links clicked, time spent on the Site, and referring website
  • Data gathered through cookies, pixels, and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Prepare and present a cash offer for your property
  • Respond to your inquiries and communicate with you by phone, text, or email
  • Evaluate properties, conduct research, and complete real estate transactions
  • Improve our Site, services, and marketing
  • Comply with legal obligations and protect our rights

3. SMS / Text Messaging & Consent

Consent. By providing your phone number and submitting a form or otherwise contacting us, you consent to receive calls and text messages (including via automated technology) from Hometown Cash Offers regarding your property inquiry, cash offers, and related communications.

Not a condition of sale. Consent to receive marketing texts is not a condition of selling your property or using our services.

Rates & frequency. Message and data rates may apply. Message frequency varies.

Opt-out & help. You can opt out at any time by replying STOP to any text message. Reply HELP for assistance. After you opt out, you may receive one final confirmation message.

No sharing of opt-in data. Your mobile phone opt-in information and consent will never be shared with or sold to any third party for their own marketing purposes.

4. How We Share Your Information

We do not sell your personal information for money. We may share information in the following limited circumstances:

  • Service providers: With trusted vendors who help us operate our business — such as our CRM, hosting, communication, title, and marketing platforms — who are obligated to protect your information.
  • Business partners: In connection with evaluating, assigning, or closing a real estate transaction, we may share property-related information with partners, investors, lenders, title companies, or attorneys involved in that transaction.
  • Legal & safety: When required by law, subpoena, or to protect the rights, property, or safety of Hometown Cash Offers, our customers, or others.
  • Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and measure the performance of our advertising. You can control cookies through your browser settings, though disabling them may affect how the Site functions. We may also use third-party analytics and advertising tools (such as Google and Meta) that collect information about your activity over time and across websites.

6. Third-Party Links

Our Site may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

7. Data Retention

We retain your information for as long as needed to provide our services, fulfill the purposes described in this policy, resolve disputes, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Opt out of marketing communications
  • Opt out of the "sale" or "sharing" of personal information, where applicable

To exercise any of these rights, contact us using the details below. We will respond consistent with applicable law. We will not discriminate against you for exercising your privacy rights.

10. Children's Privacy

Our Site and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date below. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

12. Contact Us

Hometown Cash Offers

Philadelphia, PA

Phone: (215) 494-4799

Email: [email protected]

Last Updated: June 18, 2026